Serve food and beverages to guests in a nightclub environment with a cheerful attitude. Responsibilities include anticipating and responding to guests’ needs, suggestively selling beverages and menu items, taking orders, answering guest questions, making recommendations, up-selling liquors, communicating drink orders to bar through Point of Sales system, delivering drinks maneuvering trays through large crowds, maintaining line of sight/atmosphere control by circulating through work area, removing dirty glasses and dishes from tables including lifting/moving bus tubs up to 25lbs, keeping tables clean/wiped, cleaning spills, removing food, trash or other obstacles from floor using proper lifting techniques, maintaining House of Blues safety and sanitation standards, following housekeeping standards per HOB policy, keeping current on all standard operating procedures, requesting identification from guests who appear under 30 years of age, ensuring responsible alcohol service per local ordinance and HOB policies, recognizing when guests are too intoxicated and refusing further service courteously, receiving payment and processing transactions according to HOB policy, ensuring comp and void checks are processed according to HOB policy, assisting other servers and staff as needed, and occasionally working special events scheduled throughout the venue. Qualifications required include Responsible Alcohol Awareness Training Certification or equivalent, ability to work late hours, flexible schedule, working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems, 3 years work experience interacting with people positively, tolerance of all cultures, music and art forms, ability to deal with intoxicated guests positively and safely. Preferred qualifications include cash handling experience, experience recognizing valid IDs, and experience in a live music environment. Physical demands include working in a fast-paced, often loud and stressful environment, extended periods of standing, and ability to lift or move up to 25 lbs using proper lifting techniques.
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