Job Description

Gym Monitor

The Gym Monitor position is an exciting opportunity for individuals who are passionate about healthy lifestyles and enjoy interacting with people. As a Gym Monitor, you will play a critical role in ensuring that the patrons have a safe and enjoyable experience while using the equipment and facilities. In addition, you will be responsible for monitoring the gym area during operating hours, enforcing safety guidelines, maintaining a clean and organized environment, and promoting a friendly and welcoming atmosphere in the gym area. The ideal candidate for this position should possess excellent communication and interpersonal skills, have a strong customer service orientation, pay attention to detail, and have the ability to handle and resolve conflicts professionally and diplomatically. Our Gym Monitors build relationships with our members of all ages to ensure equitable gym usage for all. If you are committed to providing excellent customer service, building relationships, and are passionate about a healthy lifestyle, this is the role for you. They are responsible for ensuring the gymnasium is safe and clean during the hours of operation.

Key Responsibilities

Job duties include:

• Gain experience in the fitness industry and develop gym management and customer service skills.
• Interact with a diverse group of people and build relationships with gym patrons.
• Proactively builds relationships with the teen population.
• Work in a dynamic, fast-paced environment
• Develop problem-solving skills by resolving conflicts and responding to patron concerns.
• Work collaboratively with a team of like-minded individuals dedicated to providing excellent customer service.
• Be part of a positive, supportive work culture that values teamwork and professional growth.
• Monitor the gym, including participants, equipment, and cleanliness.
• Organizes and puts away needed class equipment. Reports damaged equipment to supervisor.
• Maintains records as required and supports gym closet organization and inventory (i.e. equipment, etc.).
• Attends staff meetings and training as scheduled.
• Follows all YMCA policies, rules, regulations, and procedures, including emergency and safety procedures. Reports and with supervisor, completes incident and accident reports as necessary.
• Willingness to accept responsibilities and duties other than those assigned.

Skills, Knowledge and Expertise

Job requirements include:

• Minimum age of 21
• Experience in sports preferred.
• Experience with incident management preferred.
• Experience with young people 11-18 preferred
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community Must possess the ability to establish and maintain effective working relationships with YMCA staff, employees, members, and program participants.
• Performs other duties as assigned.

Certifications

• CPR, AED, and Basic First Aid

Benefits

Why work at the Y?

The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:

• Developing your leadership skills in a caring, challenging & diverse working environment.
• Exploring a wide range of opportunities as you learn new skills and functions.
• Shaping the future of young children while making a difference each day for our communities and each other.
• Engaging in YMCA career training programs and working alongside those who have the same passion.
• A healthy work/life balance
• Comprehensive benefits including:
• FREE YMCA Membership for you.
• Discount on Specialty Programs like Personal Training and Swimming Lessons.
• Discounted or FREE family membership.
• Robust Retirement Plan up to 10%. (see eligibility requirement)
• Health, Dental, and Vision Benefit Package.
• Vacation and Sick Time (PT receive sick time)

About YMCA of Greater Boston

The YMCA of Greater Boston is the largest social services provider in Massachusetts. Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach. The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.

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