Job Description

Health Center Assistant - Fairview Heights, IL

Planned Parenthood Great Rivers

Must have or obtain the Flu, COVID Vaccines and Booster!

Job Title: Health Center Assistant

Location: Fairview Heights, IL

Supervisor: Health Center Supervisor

FLSA: Full-time, Benefits eligible

Compensation and Benefits: $17.25-$18.70/HR

Planned Parenthood Great Rivers (PPGR) offers a robust benefits package. Employer Paid:

• Healthcare: Employee pays approximately $25 per pay period
• Vision: Employee pays approximately $4 per pay period
• Dental: Employee pays approximately $5 per pay period

Mail in pharmacy benefits

Well-being reward: $200

Life Insurance: Up to $100,000

Paid Parental Leave: 8 weeks of full salary after the event (birth or adoption)

Retirement plan with up to 6% contribution after 1 year of employment

Generous Paid Time Off: 6 Sick Days, 10 Vacation Days, 7 Care for You Days and 9 Holidays

Employee Paid/Voluntary Benefits Include:

• Aflac: Short-Term Disability, Accident Policy and Hospitalization Policy
• Life Insurance additional coverage up to $100,000

Position Purpose: The purpose of this position is to support the delivery of comprehensive sexual and reproductive healthcare, including clinical abortion care, at Planned Parenthood Great Rivers. This role requires a combination of skill and flexibility, as well as a willingness to work as a collaborative and inclusive member of a team. This role requires a compassionate individual with demonstrated communication skills and clinical proficiency.

PPGR believes that reproductive self-determination and the right to privacy are core human freedoms. Our mission is to provide comprehensive sexual health care through the provision of education, advocacy and clinical services that are affordable, accessible and available to all women, men and youth in the community, regardless of the individual's income, race, marital status, religion, gender identity, sexual orientation or residence.

Does this sound like you? A strong commitment to Planned Parenthood's mission and values The ability to demonstrate respect, relate to, and care for diverse populations and communities Excellent customer service skills and a commitment to providing the highest quality of compassionate care for patients Demonstrated clinical proficiency, organizational, analytical, and interpersonal communication skills If you love the idea of making an impact on your community with a strong mission-oriented organization, we want to hear from you! You will be an integral part of our culture which fosters a commitment to our workplace values: respect, caring, support, teamwork, collaboration, accountability and responsibility.

Qualifications:

• High School Diploma
• Experience in customer service or health care preferred
• CNA/ MA/ EMT certification preferred

Schedule: Monday Saturday; 40 hours a week, 10 hour shifts

Essential Functions and Responsibilities:

• Consistently demonstrate appropriate service behaviors in interactions with patients and colleagues and practices In This Together and Service Standard values
• Actively contribute to an inclusive workplace culture by working collaboratively as a valued member of the care team
• Proactively work to resolve conflict and perform service recovery, as needed
• Administrative duties include answering phones, making appointments, taking messages, transferring records for patients, and ensuring completion of health center records and required forms
• Perform patient medical and social history intakes and provide education as indicated for the services patients are seeking as directed by supervisor/clinician on duty
• Complete basic lab work and follow procedures as required
• Provide patients with non-judgmental pregnancy options counseling and make referrals for service based on the patient's choice
• Assist licensed medical staff with the delivery of reproductive and abortion care as needed
• Perform all recordkeeping duties related to patient care with accuracy
• Perform housekeeping and stocking duties as needed
• Complete HIPAA and OSHA training and other training as required
• Travel to other health centers within the affiliate as needed

PPGR maintains a strict policy prohibiting discrimination on the basis of race, color, religion, sex, pregnancy or pregnancy-related conditions, age, sexual orientation, gender identity or gender expression, economic background, national origin, citizenship, disability, marital or relationship status, military service or veteran status, or any other characteristic protected under applicable federal, state or local law.

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