Job Description

Job Summary:

The Quality Improvement Specialist will play a critical role in ensuring the continuous improvement of production processes by investigating quality issues and providing detailed analysis. This position is responsible for documenting incidents, communicating effectively with all involved departments, and conducting thorough root cause analyses to identify and rectify production mishaps. The ideal candidate must be resilient and able to navigate sometimes challenging interactions as they work to uphold the organization's quality standards.

Duties/Responsibilities:

• Investigate quality incidents in production and document findings in a clear and organized manner.
• Collaborate with cross-functional teams to gather insights and communicate effectively regarding quality-related issues.
• Conduct root cause analyses to identify underlying problems and recommend actionable solutions to prevent recurrence.
• Assist in the development and implementation of processes for monitoring production quality and reporting findings.
• Facilitate meetings with relevant departments to discuss quality concerns and progress on corrective actions.
• Review and maintain quality control documentation, including reports and logs, for clarity and relevance.
• Perform random inspections and quality control checks as necessary to ensure compliance with quality standards.
• Provide updates on quality investigations and analyses to the team and management.
• Perform other related duties as assigned.

Required Skills/Abilities:

• Strong verbal and written communication skills, with the ability to communicate findings diplomatically.
• Basic understanding of quality control standards and methodologies.
• Familiarity with manufacturing and production processes.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving abilities, particularly in identifying root causes.
• Ability to work well under pressure and maintain resiliency when addressing challenging situations.
• Proficient in Microsoft Office Suite or related software.

Education and Experience:

• 1+ years of experience in Quality Assurance, process improvement, or a related role is acceptable.
• An Associate’s or Bachelor’s Degree is a plus.

Physical Requirements:

• Prolonged periods may be spent sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds occasionally.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule :

• 8 hour shift
• Monday to Friday

Work Location :

• Hutchinson, KS 67501 (Required)

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